REFUNDS, RETURNS, EXCHANGES, DISCLAMER, BHS POLICIES.
GUARANTEES : I offer no guarantee. These items are mostly manufactured in other countries. Horse equipment is supposed to break under extreme stress for safety reasons. If an item is determined to be broken due to faulty manufacturing, within 30 days, please send item to BHS, or clear photographs of the fault, and explain the conditions in which the break happened. We will offer a discount voucher towards a future purchase.
REFUNDS/ RETURNS : Any item may be returned in unused condition within 10 business days of the item(s) Arriving at your mailbox (postal delivery date) for a full refund or exchange.
All items MUST BE RETURNED by USPS priority, Insured mail, FED EX or UPS Insured and accompanied by a BHS RETURN FORM
NOT RETURNABLE ITEMS: BROKEN ITEMS FROM INCORRECT USE, SPECIAL ORDER ITEMS, SADDLES, USED/CONSIGNMENT ITEMS,, BOOKS, DVD's, BITS THAT HAVE BEEN IN A HORSES MOUTH & SHOW TEETH MARKS, LEATHER CLEANER, BATH AND BEAUTY ITEMS THAT ARE LIQUID OR POWDER. .
TAGGED ITEMS: RETURNS MUST HAVE ANY AND ALL ORIGINAL TAGS ATTACHED. REMOVING TAG, OR TAMPERING WITH TAG, WILL VOID YOUR RETURN.
ALL RETURNS AND EXCHANGE MUST INCLUDE THIS FORM CLICK HERE TO OPEN AND PRINT RETURN FORM.
Baroque Horse Store 21512 Orr Springs Road, Ukiah, California 95482 USA